Conflict resolution, communication and personality strengthening for employees in private households
Career opportunities
BUTLER BUREAU offers the special workshop on the subject of "Conflict management, communication and personality strengthening for employees in private households". The aim is to better understand yourself and the needs of the customers and thus to be more satisfied and thus more successful in daily household work.
Use
Pleasure instead of frustration at work. Better understanding and problem-solving skills in dealing with very demanding clientele. Higher satisfaction, motivation and job security. Regained confidence and self-worth.
Participants
This workshop is aimed at employees in private households. Unlike in a company, the deep insight into the privacy of your employers gives you special challenges on a personal level.
Content
Confidence building
Getting to know and respect one another is the basis for good cooperation
conflict management
Learn to deal better and more easily with tensions and conflicts
coping with stress
Get to know and disempower stressors
communication
How do I communicate “correctly” - verbal and non-verbal communication
Interviewing
"It is less important WHAT you say than HOW you say it."
Gaining internal security
Be (more) sure of yourself and thus master challenges and criticism better
Dates ongoing
Course duration / times
Fri: 4pm - 9pm, Sat: 9am - 4pm in Vienna
Course costs
EUR 570, - including 20% sales tax